Artwork can be uploaded after checkout, you can also add any necessary order or artwork notes.
Almost definitely! We have a very wide number of suppliers & potential products. Drop us over an email with your request & we'll let you know.
If you want a mix of garments with the same design this is classed as a custom quote so you'll have to order via email. We typically we have a minimum of 20 per garment style.
You can have a mix of sizes for no extra charge.
If you have multiple shirt designs to order, these should be ordered individually. Once you have finished adding one design & have added it to your cart, you can go back to the order online page & start the process again for a second design. You can remove any designs you don't want by pressing the X in the cart.
If you have the same design on different garment types, say you want 25 tees & 25 hoodies with the same design printed on, it's best to email for a custom quote.
An underbase is used when the garment colour is darker than the ink colour. This is a white layer that is printed before the design to make sure the print is smooth & bright on darker fabrics.
The easiest way to explain this is to think of an underbase like an undercoat that you'd use before painting. This gives a neutral base to apply your paint to, & allows you to achieve the correct colour with less coats.
For more information about underbases, check out our underbase guide.
Estimated turnaround times are displayed on the order page when you place your order.
Turnaround is typically 7 - 10 working days for printing, but some finishing services can add a little time to the order. Examples of this below:
Screen Printing: 7 - 10 working days.
Neck prints: +1 or 2 days
Polybagging: +1 or 2 days
Swing tags: + 1 or 2 days
Relabelling (including label manufacture): +10 - 15 working days
Relabelling (with existing labels): +5 - 10 working days
Hem tag attachment (including manufacturing): +10 - 15 working days
Hem tag attachment (with existing tags): +5 - 10 working days
Large orders of over 2000pcs or more than 5 designs may increase turnaround time.
All dates are best estimates & are based on the date the order is signed off.
Our minimum order for screen printing starts at 20 items per design. At this quantity you can get a 1 or 2 colour print only. Our minimums increase by 10 items per additional screen, so for example if you want a 3 colour print the minimum order would be 30, for a 4 colour print it would be 40 etc.
The maximum number of colours we can print per design is 8 or 9 depending on the design.
If you want to mix & match garments or colours we can do that with the same screens, which will lower the price per unit. For mixed garment types, it's best to order via email. Bear in mind we have a minimum of 20 of each garment style & colour. So for example, if you want black, white & grey t-shirts you'd have to get 20 of each colour, 60 total.
You can have a mix of whatever garment sizes you like within these minimums.
For finishing service minimums please take a look at the relevant service under our What We Do page here.
If ordering through our website you will be able to upload files for each print location after checkout. If ordering multiple designs these will be numbered to match the number next to each order in the Order Summary.
If ordering via email then attach to that. If your artwork is too large for either of these methods we recommend uploading your artwork to Dropbox, WeTransfer, Drive or similar. Then send us the link to firstname.lastname@example.org to download. Whatever's more convenient for you.
For information regarding this please take a look at our Artwork Guide.
We can print on supplied items, but we get great discounts with UK suppliers, so if it's a garment we can source it will most likely be cheaper for us to supply.
We have some conditions for supplied garments:
1. If we are unfamiliar with the product, a sample of each garment sent prior to finalising the order is required. This is so we can make sure they will fit on our presses, test print & measure if necessary. This should avoid most potential issues.
2. We have typical spoilage rates which we adhere to. When we source products we over order stock to compensate for our spoilage rates. We recommend when supplying your own items that you supply the following extra garments per print location.
20 - 49 = up to 10%
50 - 199 = up to 5%
200 - 499 = up to 4%
500 - 999 = up to 3%
1000+ = up to 2%
We can not accept responsibility for misprinted or defected items if the quantity falls within the above tolerances.
3. Supplied garments aren't guaranteed. Garments we source are made to be decorated so typically yield good print results, if there's an issue with the print after washing or after leaving the premises due to the fabric we can't be held responsible for replacing these.
We used a bunch of different inks! For more information check out our Choosing An Ink Type resource.
We have always kept our prices as competitive as possible. We can't always guarantee that we'll win on price, but you will no doubt be very happy with your shirts. We take great pride in our printing so in the incredibly rare occasion that you're not happy, we'll do everything we can to make it right.
Due to the set up involved with screen printing we don't offer sampling as a service. If you're wary of print quality we have pre-printed samples available from our sample store. If you're worried that your design won't be sized or positioned correctly we always send a digital proof of your design to sign off before printing. This displays the print size, position & print colours, this should eliminate potential issues.
We don't currently offer embroidery as a service.
We don't currently offer DTG as a service.
We recommend the following wash instructions to prolong the life of your garment & print.
- Wash cold, reduced cycle
- Tumble dry low (or ideally hang dry)
- Wash inside out
- Wash with like colours
- Do not bleach
- Do not iron over print
For our detailed wash guide please click here.
One of the facts you can't escape from with screen printing is there's inevitably going to be some defected or misprinted shirts. In the manufacturing industry this is known as "spoilage". This could be print related, or problems with the shirt such as a hole or a stain. Although we over order stock to compensate for these potential problems, occasionally we don't have enough spare products to replace these (under run) & occasionally we don't have any issues so you get a few extra garments (over run).
Although we always try our best to give you exactly what you ordered, sometimes this is not possible. You may be missing a shirt or 2, have a shirt or 2 extra, or the receive the correct overall quantity but extras in another size.
For more information please take a look at our Under/Over Runs (Spoilage) section in our Terms & Conditions.
On the very rare occasion you're not happy with your order then let us know as soon as possible. Due to the nature of manufacturing custom products there can sometimes be issues. Drop us a call, a chat or an email. We always prioritise fixing problems. Getting you a product that you're happy with is very important to us!
If you're frequently reordering the same design (for example tour merchandise) we may be able to look into this for you.
We are! All prices displayed on our website are inclusive of VAT.
Our VAT number is 109 5681 02.
VAT is included at the bottom of all quotes & invoices.
Earth Positive & Stanley Stella products are PETA approved (certified vegan). All vegan garments available to order online will state this in the description.
Regarding ink, we have waterbased & discharge inks available that are PETA & Soil Association Approved (vegan).
If having vegan products is important to you & you're placing a custom order please state this when requesting a quote.
Our waterbased & discharge inks are Soil Association Approved (organic).
Our plastisol inks are free from harmful phthalates, but due to their nature they are not organic.
We have plenty of garment options that are certified organic, have a look through our product range or drop us an email for recommendations.
We use modern, energy efficient equipment including one of the most energy efficient dryers in the market & an automatic screen reclaimer which limits water use.
Misprints are used for clean up & test printing. Bi-annually we donate our blank garment surplus to humanitarian charities.
We have designated recycling in place for office & production workers.
We take great care to ensure that waste that we can't reuse or recycle is disposed of responsibly via an accredited waste management company.