Artwork can be uploaded after checkout, you can also add any necessary order or artwork notes.
Ordering Through Website
If ordering through our website, you’ll be able to upload files for each print location after checkout. If you’re ordering multiple designs, these will be numbered to match the corresponding order in the Order Summary.
Ordering Via Email
For large files, we recommend using Dropbox, WeTransfer, Google Drive, or a similar service. Just send us the download link at info@monsterpress.co.uk, whichever method is most convenient for you.
For information regarding this please take a look at our Artwork Guide.
An underbase is used when the garment colour is darker than the ink colour. This is a white layer that is printed before the design to make sure the print is smooth & bright on darker fabrics.
The easiest way to explain this is to think of an underbase like an undercoat that you'd use before painting. This gives a neutral base to apply your paint to, & allows you to achieve the correct colour with less coats.
For more information about underbases, check out our underbase guide.
If you're ordering multiple shirt designs, each one should be placed as a separate order. After adding your first design to the cart, return to the order page and start the process again for the next design. You can remove any unwanted designs by clicking the X in the cart.
If you need the same design on different garment types (e.g. 25 T-shirts and 25 hoodies), it's best to request a custom quote.
Our minimum order for screen printing, DTG, DTF, and embroidery starts at 20 items per design.
Screen Printing Minimums
At 20 items, you can have a 1 or 2 colour print. Minimums increase by 10 items per additional screen, for example:
• 3 colour print: 30 items
• 4 colour print: 40 items
Finishing Services Minimums
If you want a mix of garments with the same design this is classed as a custom quote. We typically we have a minimum of 20 per garment style.
You can have a mix of sizes for no extra charge.
Almost definitely! We have a very wide number of suppliers & potential products. Drop us over an email with your request & we'll let you know.
Yes, we can print on supplied items, but we get great discounts with UK suppliers, so if we can source the garment for you, it will likely be cheaper for us to supply it.
CONDITIONS FOR SUPPLIED GARMENTS
Minimum order: 100 items.
Product testing: If we are unfamiliar with the garment, we require a sample of each item before finalising the order. This allows us to check compatibility with our presses, test print, and take necessary measurements to avoid potential issues.
Spoilage rates: We adhere to standard industry spoilage rates. When we source garments, we overorder to account for this. If you’re supplying your own garments, we recommend providing extra stock per print location as follows:
• 20–49 items: Up to 10% extra
• 50–199 items: Up to 5% extra
• 200–499 items: Up to 4% extra
• 500–999 items: Up to 3% extra
• 1000+ items: Up to 2% extra
We cannot accept responsibility for misprinted or defective items if the total quantity falls within these tolerances.
No guarantee on supplied garments: Garments we source are specifically made for decoration and typically yield good print results. If there are any issues with the print after washing or leaving our premises due to fabric compatibility, we cannot be held responsible for replacing these items.
We use a variety of inks depending on the printing method and your requirements. For more details, check out our Choosing an Ink Type resource.
We do! DTG (Direct-to-Garment) printing is available to purchase online. Simply choose "DTG" as the print method when placing your order.
Yes, we do! You can order standard embroidery in common sizes and placements online. If you need a larger design, an alternative placement, or special effects, please request a custom quote.
Estimated turnaround times are shown on the order page when the print method is selected.
Standard turnaround for screen printing, DTG, and embroidery is 7–10 working days, though this may vary depending on the time of year. Additional finishing services can also extend the turnaround:
Neck prints, polybagging, swing tagging: +1–2 days
Relabelling (including label manufacture): +10–15 working days
Relabelling (with existing labels): +5–10 working days
Hem tag attachment (including manufacturing): +10–15 working days
Hem tag attachment (with existing tags): +5–10 working days
For large orders (2000+ pieces or 5+ designs), turnaround times may be longer.
However, if you have a specific deadline, please contact us with your order details and required date, and we’ll let you know if we can accommodate it.
All dates are estimates and based on when the order is fully signed off.
Our prices are set to be as competitive as possible. While we may not always be the cheapest, we focus on quality, service and craftsmanship, ensuring you get the best possible product.
If you're ever unhappy with your order (which is extremely rare) we'll do everything we can to make it right.
If you’re frequently reordering the same design (such as for tour merchandise) we may be able to offer a discount, especially if the reorders are placed close together.
Let us know your requirements, and we’ll see what we can do!
One unavoidable aspect of screen printing is spoilage, the industry term for misprinted or defective garments. This can include print issues or garment defects like holes or stains.
To compensate, we overorder stock when possible, but occasionally, we may not have enough spare garments to replace any defects (under run). Conversely, sometimes there are no issues, and you may receive a few extra garments (over run).
While we always aim to provide exactly what you ordered, you may receive slightly more or fewer garments than expected, or the correct total quantity but with slight variations in sizing.
For more information please take a look at our Under/Over Runs (Spoilage) section in our Terms & Conditions.
If you’re not happy with your order, please let us know as soon as possible. While issues are rare, custom manufacturing isn’t always perfect, and we’re here to help.
Get in touch, and we’ll prioritise fixing the problem. Making sure you’re happy with your order is very important to us!
We don’t offer sampling for screen printing due to the setup involved. However, if you’d like to check print quality, we have pre-printed samples available from our sample store.
If you’re concerned about the size or positioning of your design, we always send a digital proof for approval before printing. This proof shows the print size, position, and colours to help eliminate any potential issues.
We recommend the following wash instructions to prolong the life of your garment & print.
- Wash at 30°C or lower
- Tumble dry low (or ideally hang dry)
- Wash inside out
- Wash with like colours
- Do not bleach
- Do not iron over print
For our detailed wash guide please click here.
Many of our garments are certified vegan, which will be clearly stated in the product description.
For screen printing, we use PETA & Soil Association approved water-based and discharge inks. Our DTG prints are also vegan.
If you need fully vegan products, check the product descriptions or get in touch, and we’ll be happy to recommend suitable options.
Yes, we are! All prices on our website include VAT. VAT is clearly itemised at the bottom of all quotes and invoices.